How mentr.ai Manages Data Deletion and Retention

At mentr.ai, we understand that the privacy and security of your data are critical. That’s why we adhere to rigorous data deletion and retention practices designed to safeguard your information while ensuring that we deliver the best possible service. We are dedicated to maintaining the confidentiality and integrity of your data, so you can focus on growing your business with peace of mind.

Data Retention Policies

To provide a seamless experience and ensure the reliability of our services, mentr.ai retains data for a defined period. The retention time-frame is based on the needs of the service and our commitment to operational integrity. Once the retention period has passed, all retained data is securely deleted from our systems, unless legal obligations or your instructions require otherwise.

Retention of data is crucial for certain product functionalities, such as conversation history, personalized insights, and performance improvements. However, we understand that your privacy preferences may vary. Thus, we provide flexible options to accommodate different retention requirements.

Data Deletion

You can request data deletion at any time. We ensure that deleted data is removed from our systems within a short timeframe. Once data is deleted, it is permanently erased from our servers, typically within 30 days, unless retention is required by law.

By offering customizable retention policies and adhering to strict deletion protocols, mentr.ai provides the flexibility and transparency needed to meet your privacy and compliance requirements. For more detailed information on data handling practices, or if you have specific needs regarding data retention, please refer to our DPA or contact our support team.

With mentr.ai, your data remains secure, and you retain full control over how long it is stored for and when it is deleted.