HOW MENTR.AI SAFEGUARDS YOUR DATA
We believe technology can enable businesses to achieve the extraordinary.
Our mission is to empower people and businesses across all industries through our real-time AI meeting advisor. Central to our mission is the trust you place in us to protect your valuable information, which is why security is our foremost priority.
We understand that your information is critical to your business, and we are committed to keeping it safe. Our security practices are designed to be transparent, so you can feel confident and informed when using our products and services.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
DATA ENCRYPTION IN REST AND TRANSIT
To protect your data, mentr.ai employs advanced encryption technologies. We secure your information during transmission using Transport Layer Security (TLS) v1.3 or higher, the latest standard that ensures your data is shielded from unauthorized access as it moves between your devices and our servers.
For additional compatibility, we also support TLS v1.2. Once your data reaches our servers, we protect it with AES 256 encryption at rest, an industry gold standard that ensures your data remains secure, even in the event of unauthorized access.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
DATA DELETION / DATA RENTENTION
How mentr.ai Manages Data Deletion and Retention
At mentr.ai, we understand that the privacy and security of your data are critical. That’s why we adhere to rigorous data deletion and retention practices designed to safeguard your information while ensuring that we deliver the best possible service. We are dedicated to maintaining the confidentiality and integrity of your data, so you can focus on growing your business with peace of mind.
Data Retention Policies
To provide a seamless experience and ensure the reliability of our services, mentr.ai retains data for a defined period. The retention time-frame is based on the needs of the service and our commitment to operational integrity. Once the retention period has passed, all retained data is securely deleted from our systems, unless legal obligations or your instructions require otherwise.
Retention of data is crucial for certain product functionalities, such as conversation history, personalized insights, and performance improvements. However, we understand that your privacy preferences may vary. Thus, we provide flexible options to accommodate different retention requirements.
Data Deletion
You can request data deletion at any time. We ensure that deleted data is removed from our systems within a short timeframe. Once data is deleted, it is permanently erased from our servers, typically within 30 days, unless retention is required by law.
By offering customizable retention policies and adhering to strict deletion protocols, mentr.ai provides the flexibility and transparency needed to meet your privacy and compliance requirements. For more detailed information on data handling practices, or if you have specific needs regarding data retention, please refer to our DPA or contact our support team.
With mentr.ai, your data remains secure, and you retain full control over how long it is stored for and when it is deleted.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
FAQ
Do you train on my data?
Not unless you explicitly ask us to, and then we only do it to personalize the experience for you. We never train on your data for the benefit of other customer.
Do you record audio or video?
No. We only transcribe audio in real-time.
Can I choose which meetings I want to use Mentr?
Yes. mentr can easily be turned off whenever you want. Making sure none of your meeting data is processed.
Do I have full control over my own data?
Yes. You can choose to export or delete your data easily in the user settings.
Will you ever sell my data in any way?
No. Only you can access your data and only you decide what to share with whom.
Do you train on my data?
Not unless you explicitly ask us to, and then we only do it to personalize the experience for you. We never train on your data for the benefit of other customer.
Do you record audio or video?
No. We only transcribe audio in real-time.
Can I choose which meetings I want to use Mentr?
Yes. mentr can easily be turned off whenever you want. Making sure none of your meeting data is processed.
Do I have full control over my own data?
Yes. You can choose to export or delete your data easily in the user settings.
Will you ever sell my data in any way?
No. Only you can access your data and only you decide what to share with whom.
Do you train on my data?
Not unless you explicitly ask us to, and then we only do it to personalize the experience for you. We never train on your data for the benefit of other customer.
Do you record audio or video?
No. We only transcribe audio in real-time.
Can I choose which meetings I want to use Mentr?
Yes. mentr can easily be turned off whenever you want. Making sure none of your meeting data is processed.
Do I have full control over my own data?
Yes. You can choose to export or delete your data easily in the user settings.
Will you ever sell my data in any way?
No. Only you can access your data and only you decide what to share with whom.
