Privacy and Data Protection
Privacy and Data Protection
Your trust -
our priority
COMPLIANCE WITH PRIVACY AND DATA PROTECTION REGULATIONS
Safeguarding the privacy of our customers and ensuring compliance with data protection regulations is important. We are aligned with global data protection laws, including the EU’s General Data Protection Regulation (GDPR). We work diligently to ensure that all personal data is processed lawfully, transparently, and securely.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
GDPR, CCPA AND INTERNATIONAL DATA TRANSFERS
We place significant emphasis on maintaining compliance with GDPR, which for many is regarded as the gold standard within privacy and data protection compliance. Our practices are designed to help our customers comply with GDPR as well. Mentr.ai processes personal data exclusively within the EU/EEA region.
In the same way as the EU-U.S. Data Privacy Framework provides an adequate level of protection for EU companies exporting to certified US companies, the GDPR is considered providing adequate protection by the US for US companines exporting to the EEA. Thus, you as a US company can maintain compliance during cross-border data transfers to the EU/EEA.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
DATA MANAGEMENT AND PORTABILITY TOOLS
To help customers manage their personal data, Mentr.ai provides a range of tools that are fully compliant with data protection laws. These include tools for:
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
·
Profile/account Deletion: "One-click" deletion of personal information, such as names and email addresses can be done by the user at their own discretion.
·
Data Import/Export: Enabling easy access to, and the import and export of, personal data in a structured and machine-readable format, ensuring compliance with GDPR’s data portability requirements.
VENDOR AND STAFF COMPLIANCE
Mentr.ai ensures that all personnel who handle customer data are trained in data protection principles and GDPR compliance. We also require our third-party vendors to adhere to the same rigorous standards of data privacy and security, holding them to high standards in managing any personal data.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
DATA SUBJECT RIGHTS UNDER GDPR
Under GDPR, individuals are granted specific rights regarding the processing of their personal data, and Mentr.ai is committed to upholding these rights. As a data processor, we support our customers, who act as data controllers, in responding to data subject requests, including:
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
·
Right of Access: Individuals can request access to the personal information held about them.
·
Right to Rectification: Individuals have the right to request corrections to any inaccurate or incomplete personal data.
·
Right to Erasure (“Right to be Forgotten”): Individuals can request the deletion of their personal data when it is no longer needed or in certain other conditions.
·
Right to Data Portability: Individuals can receive a copy of their data in a structured, commonly used format.
·
Right to Object: Individuals can object to the processing of their personal data in specific circumstances.
Since Mentr.ai primarily acts as a data processor for its clients, it is the responsibility of the data controller (our customers) to respond to privacy rights requests. We work closely with our customers to ensure they can meet their obligations under GDPR and other applicable data protection laws.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
COMMITMENT TO CONTINOUS IMPROVEMENT
Mentr.ai remains dedicated to staying ahead of evolving privacy regulations by continuously refining our data protection practices. Through regular assessments and updates to our privacy and security programs, we ensure that we comply with data protection and regulatory requirmentnts.
Contacting Mentr.ai
If you have any questions regarding our compliance with privacy and data protection regulations, or if you would like more information on how we protect your personal data, please feel free to contact us. We are committed to ensuring transparency and accountability in all aspects of data protection. info@mentr.ai
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
We place your trust at the heart of our mission. mentr is designed to align effortlessly with your existing systems, adapting to your operational needs while surpassing the stringent security standards necessary for protecting your data and privacy.
Understanding the significance of handling customer data, we engage proactively with our clients, ensuring that data sharing is conducted with the utmost responsibility and integrity.
FAQ
Do you train on my data?
Not unless you explicitly ask us to, and then we only do it to personalize the experience for you. We never train on your data for the benefit of other customer.
Do you record audio or video?
No. We only transcribe audio in real-time.
Can I choose which meetings I want to use Mentr?
Yes. mentr can easily be turned off whenever you want. Making sure none of your meeting data is processed.
Do I have full control over my own data?
Yes. You can choose to export or delete your data easily in the user settings.
Will you ever sell my data in any way?
No. Only you can access your data and only you decide what to share with whom.
Do you train on my data?
Not unless you explicitly ask us to, and then we only do it to personalize the experience for you. We never train on your data for the benefit of other customer.
Do you record audio or video?
No. We only transcribe audio in real-time.
Can I choose which meetings I want to use Mentr?
Yes. mentr can easily be turned off whenever you want. Making sure none of your meeting data is processed.
Do I have full control over my own data?
Yes. You can choose to export or delete your data easily in the user settings.
Will you ever sell my data in any way?
No. Only you can access your data and only you decide what to share with whom.
Do you train on my data?
Not unless you explicitly ask us to, and then we only do it to personalize the experience for you. We never train on your data for the benefit of other customer.
Do you record audio or video?
No. We only transcribe audio in real-time.
Can I choose which meetings I want to use Mentr?
Yes. mentr can easily be turned off whenever you want. Making sure none of your meeting data is processed.
Do I have full control over my own data?
Yes. You can choose to export or delete your data easily in the user settings.
Will you ever sell my data in any way?
No. Only you can access your data and only you decide what to share with whom.
